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Shipping and Delivery Policy

Shipping and Delivery Policy

Introduction

At APEX AI BRICKS, we aim to provide a reliable and seamless shopping experience for all our customers across the United States. Our Shipping/Delivery Policy ensures transparency, clarity, and efficiency in delivering products purchased from our online platform. As a trusted and independent e-commerce retailer specializing in antivirus software, we follow best practices to guarantee your satisfaction.

By placing an order on our website (https://www.apexaibricks.com), you acknowledge and agree to the terms set forth in this policy.

Shipping and Delivery Options

APEX AI BRICKS offers flexible shipping and delivery options tailored to meet the needs of our diverse customer base. We provide two primary delivery methods:

Electronic Product Key Delivery:

  • Digital antivirus software purchased from our platform will be delivered via email.

  • The product key and activation instructions will be sent to the registered email address within 24 hours of payment confirmation.

  • This method ensures fast and secure delivery without physical shipment.

Physical Product Delivery:

  • For customers who prefer physical copies of antivirus software, we offer nationwide delivery to addresses across the United States.

  • Delivery charges are calculated based on the product’s type, weight, and shipping distance, ensuring transparent pricing during checkout.

  • The estimated delivery time is provided during the purchase process and typically ranges from 3-7 business days, depending on the customer’s location.

  • Customers will receive tracking details for their order once the shipment is dispatched.

Order Processing and Shipping Times

To ensure a smooth shipping experience, we adhere to the following practices:

  • Order Verification: All orders are verified to ensure accurate billing and shipping details.

  • Processing Times: Orders are processed within 1-2 business days of payment confirmation.

  • Dispatch Notification: Customers are notified via email when their order is dispatched, including tracking information.

For electronic product key delivery, customers can expect delivery within 24 hours of payment confirmation. Physical deliveries may vary based on the shipping destination and method chosen.

Shipping Charges

We strive to maintain transparency in shipping charges. Here’s how they are determined:

Digital Products:

  • No shipping charges apply for electronic product key delivery via email.

Physical Products:

  • Shipping charges are calculated based on the product’s size, weight, and the delivery distance.

  • These charges are displayed clearly during checkout, ensuring no hidden fees.

If you have questions about shipping charges, feel free to contact our support team at support@apexaibricks.com.

Tracking Your Order

For physical product deliveries, customers will receive tracking details once the shipment is dispatched. Tracking features allow you to:

  • Monitor your order’s progress in real-time.

  • View the estimated delivery date.

  • Contact our support team if there are unexpected delays.

Tracking information is provided via email. If you do not receive tracking details, please contact us at +1 (844) 203-8340.

Delivery Policies

At APEX AI BRICKS, we are committed to delivering your orders promptly and securely. Here are key delivery guidelines:

  1. Accuracy of Address: Customers are responsible for ensuring the accuracy of the shipping address provided during checkout. Incorrect or incomplete addresses may result in delays or additional charges.

  2. Delivery Attempts: For physical product deliveries, our delivery partners may attempt to deliver your order multiple times. If delivery fails after repeated attempts, the customer may need to coordinate with the delivery partner for pickup.

  3. Undelivered Packages: If a package is returned to us due to an incorrect address or failure to receive, customers may incur additional fees for re-shipping.

International Shipping

At this time, APEX AI BRICKS ships to addresses within the United States only. We do not offer international shipping for our products.

Damaged or Lost Shipments

We take extra care to ensure your order arrives in perfect condition. However, if your shipment is damaged or lost during transit, please notify us immediately:

  • Damaged Shipments: Report damages within 48 hours of receiving the package. Include photographs and a description of the issue for faster resolution.

  • Lost Shipments: Contact us if tracking information shows delays or errors. We will work with our delivery partners to locate the package or issue a replacement.

Return of Undelivered Items

If an item cannot be delivered due to an incorrect address or refusal to accept the package, it will be returned to APEX AI BRICKS. Customers can request re-delivery, subject to additional shipping charges.

Amendments to Shipping/Delivery Policy

To ensure compliance with laws and regulations, APEX AI BRICKS reserves the right to update or modify this Shipping/Delivery Policy. Customers are encouraged to review this page periodically for updates.

The effective date of this policy is April 10, 2025.

Contact Information

For questions or concerns regarding your shipment, delivery, or this policy, please reach out:

  • Company Name: APEX AI BRICKS

  • Address: 400 BELMONT AVE OCEAN, NEW JERSEY 07712

  • Email: support@apexaibricks.com

  • Phone: +1 (844) 203-8340

Our support team is dedicated to resolving shipping-related inquiries promptly and efficiently.

Disclaimer Statement This Shipping/Delivery Policy adheres to all applicable U.S. laws and advertising regulations, ensuring it avoids misleading, deceptive, or inappropriate practices. APEX AI BRICKS is committed to providing a safe, secure, and transparent shopping experience.